Consumer Rights Act 2015
The Consumer Rights Act 2015 came into force as of 1st October 2015. This section gives an overview of how the rights and responsibiltiies of businesses will change under the new incoming legislation.
What does it replace?
The Consumer Rights Act replaces a number of laws with regard to business-to-consumer transactions, including the Sale of Goods Act 1979 and the Supply of Goods and Services Act 1982. It also:
- outlines a clearer route for consumers interested in understanding their rights and the remedies they have if they feel goods / services fail to do what was promised
- clarifies when terms and conditions can be considered unfair
- clarifies the periods for repair, replacement and refunds related to both goods and services
- simplifies the process by which small businesses can take legal action against bigger companies that are breaking competition laws
The following links should be useful:
Our Referral Scheme
GET REWARDED FOR INTRODUCING A NEW MEMBER...
If you recommend a like-minded trader who would be interested in getting the Safe Local Trades seal of approval, please get them to register their details at this LINK.
If your referral successfully becomes a member, you will receive a £20 Amazon Gift Card with our thanks.
Print your profile & reviews
We've created a simplified version of your profile for you to easily print off as a handout to prospective customers. Reviews of your choice can be included in this by clicking on the 'Your Reviews' (on the top toolbar above) and selecting or deselecting each review using the 'Marked for Print' toggle, found underneath each review.
Been promised feedback?
Customers sometimes forget to submit feedback, so we've created a quick email reminder that prompts them to register online and submit feedback. Note: please only use this feature for customers who have found you via the www.safelocaltrades.com website
100% secure - we never share your email
